Privacy Policy

Medicaltochina is a platform (hereinafter referred to as "Medicaltochina" or "we") that provides cross-border medical resource introduction services to users (hereinafter referred to as "you").

When you browse our website and use the software services of the Medicaltochina platform, we may collect and use personal information provided by you about yourself, your clients, or family members. We understand the importance of personal information to you and your clients/family members (collectively referred to as "Personal Information Subjects") and are committed to maintaining the information security of the platform. Therefore, we have formulated this Privacy Policy, which explains how we process and protect the personal information obtained.

I. Collection and Use of Personal Information

In accordance with the principles of lawfulness, legitimacy, and necessity, we collect and use relevant personal information that you actively provide during the use of the Medicaltochina platform, information generated by your use of this platform, and information we obtain from third parties to implement various functions under this Privacy Policy. Unless otherwise provided by law, we will only do so with your authorized consent. Please also ensure that your act of obtaining personal information from your clients has received their explicit consent and authorization.

The functions of Medicaltochina products or services may change and develop with business strategy changes. If we intend to use personal information for other purposes not specified in this policy, or collect/use personal information of relevant subjects for other specific purposes, we will inform you in a reasonable manner and obtain your consent before collection and use.

1. Categories of Personal Information that may be Collected and Processed

• a. Personal information provided by you and your employees or authorized personnel/family members, such as name, email address, phone number, third-party accounts, login passwords, etc.;
• b. Payment or billing information provided by you, including credit or debit card numbers or bank account numbers, and payment records;
• c. Content information you independently upload or publish on the Medicaltochina platform, including text, pictures, audio recordings, videos, and the date, time, and location of such information;
• d. Information we collect through "cookies" or similar technologies, including personal information, medical records, past medical history, etc., of you, your employees, authorized personnel, as well as your clients and family members;
• e. Other information that must be collected and processed in the process of providing Medicaltochina platform software services with your consent.

2. Exceptions

According to applicable laws and regulations, the collection and use of personal information in the following circumstances do not require the consent of the Personal Information Subject:

• a. Related to the performance of obligations provided by laws and regulations;
• b. Directly related to national security and national defense security;
• c. Directly related to public safety, public health, and major public interests;
• d. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
• e. For the purpose of protecting the life, property, and other major legal rights and interests of the Personal Information Subject or other individuals, but it is difficult to obtain personal authorization and consent;
• f. The personal information involved is disclosed to the public by the Personal Information Subject themselves;
• g. Necessary for the conclusion and performance of a contract at the request of the Personal Information Subject;
• h. Personal information collected from legally and publicly disclosed information;
• i. Necessary for maintaining the safe and stable operation of the platform provided, such as discovering and handling failures of platform products and/or services;
• j. Other circumstances provided by laws and regulations.

II. Entrustment of Third-Party Processing and Transfer/Disclosure of Personal Information

1. Entrusted Processing

Some functions of the Medicaltochina platform may be provided by third-party partners who cooperate with us, and we may entrust partners (including technical service providers) to process certain personal information. We will require partners to process personal information only in accordance with our requirements and the provisions of this policy. If you refuse to allow our suppliers to collect personal information necessary for providing services, it may result in your inability to enjoy the services provided by such suppliers while using our products or services.

2. Transfer and Public Disclosure

In principle, we will not transfer the control of personal information to any third party, except in the following cases:

• a. Based on the request made by the Personal Information Subject themselves, or with your explicit authorization or consent obtained in advance;
• b. Related to our performance of obligations provided by laws and regulations;
• c. Directly related to national security and national defense security;
• d. Directly related to public safety, public health, and major public interests;
• e. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
• f. For the purpose of protecting the life, property, and other major legal rights and interests of the Personal Information Subject or other individuals, but it is difficult to obtain personal authorization and consent;
• g. Personal information disclosed to the public by the Personal Information Subject themselves;
• h. Personal information collected from legally and publicly disclosed information;
• i. Transfer in the event of company acquisition, merger, reorganization, bankruptcy, or change of the operating entity.

If a transfer is necessary due to the above reasons, we will inform you of the purpose, type, and recipient of the transferred information before the transfer (if sensitive information is involved, we will also inform you of the content of the sensitive information involved) and obtain your consent before proceeding, unless otherwise provided by laws and regulations. If the operating entity changes, the successor operating entity will continue to perform the responsibilities and obligations under this Privacy Policy; if the operating entity goes bankrupt or stops operation without a successor, we will delete or anonymize your personal information.

In principle, we will not release the personal information you provide to the society or unspecific groups, except based on the agreement with you or disclosure required by applicable laws and regulations.

III. Storage and Protection of Personal Information

Personal data provided by you or collected with your consent will be processed and protected responsibly and securely to prevent loss, unauthorized use, and alteration. We have taken physical and technical measures to protect the information we collect from accidental or illegal destruction, damage, alteration, loss, disclosure, and any other illegal processing.

During your use of Medicaltochina products or services, we will continuously save the personal information of you, your clients, and family members. We promise that unless otherwise required by laws and regulations or otherwise authorized and agreed by the Personal Information Subject, the storage time for your and your clients' personal information is limited to the minimum time necessary to achieve the authorized use purpose.

If you cancel your account and request us to actively delete the above information, or if we stop operation for any reason, we will stop collecting personal information about you, your clients, and family members in accordance with laws and regulations, and simultaneously delete the collected personal information or anonymize it.

Our employees have the obligation, as determined by written agreements, not to disclose or distribute personal data collected through your provision or consent to third parties or unauthorized personnel.

IV. Policy Update

We may revise the terms of this Privacy Policy in due course and inform you of the revised content, effective time, etc., through announcements, internal messages, emails, etc., and such revisions constitute a part of this Policy. If you do not agree with this policy or have objections to the modified or updated content, you can choose to stop using our products or services or cancel your account. However, you should be aware that your behavior and activities before account cancellation or stopping the use of this platform's software services are still subject to this policy.

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